Reviews for VILLAGE ESTATES, ELSTREE AND BOREHAMWOOD

5/5 from Jade
3 years ago
Great service from start to finish from all members of the team. Jack in particular was excellent we couldn’t reconnect Village Estates enough when buying or selling a property.
5/5 from Chris
4 years ago
My wife and I have just sold our property with Village Estates. We instructed them after being let down by another local estate agent and we were not disappointed in the slightest by the service we went onto receive. The team were professional, responsive and proactive throughout the entire process. We were particularly impressed that every call/ message we left was answered the same day. I can highly recommend this company and already have to family who are selling in the area
5/5 from Mina
4 years ago
PROPERTY APPRAISAL!!! Fantastic customer journey and experience received from Chelsey Rattray and Jack Baker, they're both a credit, went above and beyond. "Second to none service" excellent choice and brilliant team. I’m really happy and would highly recommend them to anyone if you want an easy, efficient and honest service. Will be using them again in the future. So a very big thank you to you both from the bottom of my heart for looking after me, I'm so very grateful!!!
5/5 from Neil
4 years ago
My wife and I made the decision to move during Covid19. With the uncertainty surrounding house moves during Covid it was paramount that we had a team that were not only safe and responsive but honest and trust worthy. Village estates in Elstree delivered that in abundance. We’ve had some very average experiences with estate agents but Phil Merrit and his team delivered an exceptional service. Excellent communication and extremely knowledgeable with regards to the structural details of each property we viewed. If we ever move again in and around that area there’s only one estate agents we will be calling. A massive thanks to Phil and the team at Village Estates!
5/5 from Paul
7 years ago
Village sold our property for us, having secured the asking price a day or two after going on the market. Jack, Phil and the team were always great to deal with. We put this down to doing the simple things right, like personal service and the right level and quality of communication, but they are also clearly very accomplished at negotiating and keeping both parties ‘warm’. They always managed our expectations well and never over-promised on the sale price they could achieve, like many other agents in Borehamwood tend to do. In our experience many of Village’s local competitors could certainly take a few leaves out of Jack’s and Phil's books! Would not hesitate to recommend Village if you are selling your property, and we frequently do to our friends.
5/5 from Joanne
7 years ago
What can I say except Village Estates have provided me with yet once again an outstanding service!! Phil and Jack are both just simply amazing at what they do. The team work brilliantly together! From beginning to end they both acted with professionalism, efficiency and pulled out all the stops to ensure the transaction happened. These guys are simply the best when it comes to estate agency. They definitely know their stuff in both lettings and sales. Use these guys! They are outstanding!
5/5 from Russell
7 years ago
We can’t recommend Phil and the team enough. We made a big move from Borehamwood down to Dorset in a very unstable market. We had already moved down into temporary accommodation for the kids to start school when the unthinkable happened and our whole chain collapsed right at the last hurdle. Within a week from the awful news and what felt like our world ending. Phil (from his hospital bed!), Jack, Sarah and Chelsey went into action and managed to secure a new buyer at the bottom of the chain. We completed two and a half weeks later (one week before Christmas) and our new life in our new home began all thanks to Villiage Estates and their determination to see the job through. We can’t thank you enough guys and wish you all the best in the future. Forever Grateful Russell, Ashleigh, Isla and Hudson
5/5 from Fiona
7 years ago
If you are looking for a 6 star service, look no further than this! Despite being related to 50% of the team, I was able to see first hand how they operate. I can honestly say, there are not enough superlatives to describe them. We all know moving is not for the fainted hearted but I did not realise what was involved as it's been a long time since I moved! They are without doubt the most dedicated team, who take the stress and anxiety out of the selling process. They kept me informed every step of the way, provided me with regular feedback, walked and talked me through the exchange process, helped me organise all of the additional administrative processes that come hand in hand with selling your home and have handheld me to the exchange which is the hardest part. I thought I was getting the mates rates service but I can confirm, everyone gets this and I am proud to say, without reservation, I will be recommending them to anyone considering selling or buying property.
5/5 from Dan
9 years ago
I was recommended to use Village Estates after a few friends of mine had explained their pleasant experiences with the branch in Elstree. I could not fault their desire to sell my property and I was ecstatic when they sold my property for more than the asking price. Huge thank you to Phil, Jack and the team.
5/5 from Kieran
9 years ago
I've just used Village Estates for the sale of my home. The whole process was made easy & stress free as I was kept up to date with everything going on, Phillip or Jack was always available when I called. The office staff were extremely friendly and created a pleasant environment when I visited. I would highly recommend Village Estates